Customer Support

Yes, at Mayacann, we are committed to offering natural and organic herbal remedies and oils to promote a healthy lifestyle. All our products are sourced from certified organic farms to ensure the highest quality and purity. We believe in the power of natural ingredients and aim to provide our customers with the best solutions for their health and well-being.

Shipping times for orders placed with Mayacann can vary depending on your location. For customers within Puerto Rico, orders typically arrive within 3-5 business days. For those ordering from the mainland United States, please allow 5-7 business days for delivery. We strive to process and ship all orders promptly to ensure you receive your natural herbal remedies and oils as quickly as possible. International shipping times may vary and can be provided upon request. Thank you for choosing Mayacann for your holistic health needs.

Mayacann is conveniently located in the heart of Puerto Rico, offering easy access to our extensive range of natural herbal remedies and oils. Specifically, you can find us at Plaza del Mercado, 1348, #5 C. Roberts, San Juan, 00907 Our prime location ensures that you can easily explore our diverse selection of products designed to promote a healthy lifestyle. Whether you're a resident or visiting this beautiful island, we welcome you to stop by and discover the benefits of our meticulously curated herbal solutions.

Yes, you can refund a product purchased from Mayacann. We strive to ensure our customers are fully satisfied with their purchases of natural herbal remedies and oils. If you are not completely happy with your purchase, please return the product in its original condition within 30 days of receiving it. For a smooth refund process, make sure to include the original receipt or proof of purchase. Once we receive the returned product, we will process your refund promptly. If you have any questions about our refund policy or need further assistance, please feel free to contact our customer service team. At Mayacann, your satisfaction and well-being are our top priorities.

Yes, Mayacann proudly offers international shipping to bring our natural herbal remedies and oils to a global audience. We understand the importance of maintaining a healthy lifestyle no matter where you are, and our commitment is to ensure that our high-quality products are accessible beyond Puerto Rico. Please note that international shipping rates and delivery times may vary depending on the destination. For more specific information regarding shipping fees and estimated delivery timelines, please visit our Shipping Policy page or contact our customer service team. We are here to help you every step of the way to ensure you receive your Mayacann products promptly and efficiently.

Yes, at Mayacann, we take pride in cultivating our herbal products. We own a dedicated farm in Vega Baja, Puerto Rico where we grow a variety of herbs used in our natural remedies and oils. By managing the cultivation process ourselves, we ensure that all our products meet the highest quality and purity standards. This direct control over our sourcing also allows us to implement sustainable farming practices, aligning with our commitment to providing healthier lifestyle options for our customers.